These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," "your") and Short Form Nation LLC, a New Mexico limited liability company operating the SFN AI platform ("Company," "we," "us," "our"), concerning your access to and use of the sfnai.com website, mobile application, and any other media form, channel, or platform related thereto (collectively, the "Services").
BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU ARE PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right to make changes or modifications to these Terms at any time and for any reason.
SFN AI is an artificial intelligence-powered platform operated by Short Form Nation LLC for content creators and managers, specifically designed for TikTok Shop and e-commerce content optimization. Our Services include:
To access certain features of the Services, you must register for an account. You agree to:
| Plan | Features | Limitations |
|---|---|---|
| Launch (Free) | Core features | 10 creators, 3 products, $5K GMV/month |
| Growth | All features + chat support | 50 creators, 10 products |
| Scale | All features + priority support | 100 creators, 25 products |
| Empire | All features + dedicated manager | 200+ creators, unlimited products |
Subscriptions automatically renew unless canceled before the renewal date. You authorize us to charge your payment method on file for the renewal term. Failed payments may result in service suspension.
You may use the Services only for lawful purposes and in accordance with these Terms. You agree to use the Services only for legitimate business purposes related to content creation and management.
You agree NOT to:
The Services, including all content, features, and functionality, are owned by Short Form Nation LLC and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. Our proprietary technology, including AI models, algorithms, and analytical methods, remains our exclusive property.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes during your subscription term.
You retain ownership of content you upload to the Services ("User Content"). By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and display your User Content as necessary to provide the Services.
Any feedback, suggestions, or ideas you provide about the Services becomes our property and may be used without compensation or attribution to you.
Your use of the Services is subject to our Privacy Policy, which is incorporated by reference into these Terms. You acknowledge that:
The Services may integrate with third-party platforms (TikTok, Instagram, YouTube). Your use of these integrations is subject to the third parties' terms and policies. We are not responsible for third-party services.
The Services may display content from third parties. We do not endorse, guarantee, or assume responsibility for third-party content, products, or services.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee specific results from using the Services. Success depends on various factors outside our control, including content quality, market conditions, and platform algorithms.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHORT FORM NATION LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT PAID BY YOU TO SHORT FORM NATION LLC IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
You agree to defend, indemnify, and hold harmless Short Form Nation LLC, its affiliates, officers, members, managers, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
You may terminate your account at any time through your account settings or by contacting support. Termination does not entitle you to refunds for unused subscription periods.
We may suspend or terminate your account immediately for:
Upon termination:
Before filing a claim, you agree to try to resolve the dispute informally by contacting legal@shortformnation.com. We'll try to resolve the dispute informally by contacting you via email.
If we cannot resolve the dispute informally, any dispute arising from these Terms shall be resolved through binding arbitration in accordance with the American Arbitration Association's Commercial Arbitration Rules. The arbitration shall be conducted in Albuquerque, New Mexico.
YOU AGREE THAT ANY DISPUTES SHALL BE BROUGHT IN YOUR INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Short Form Nation LLC regarding the Services.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargos, or acts of civil or military authorities.
You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce, and sanctions programs maintained by the Treasury Department's Office of Foreign Assets Control.